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- Issue 097: Fixing Your 1x Buyer Problem š
Issue 097: Fixing Your 1x Buyer Problem š
+ The Viral Factor Cheat Code
| TWEET Oā THE WEEK
š Drew's OG Ecommerce Turnaround Tips series
š Tip 10 of 31: Fix your 1x buyer problem
You acquire a turnaround. Revenue has been down 6 quarters in a row.
Itās tempting to go nuts on new customer acquisition. But thatās hard and expensive, especially when (because?)⦠twitter.com/i/web/status/1ā¦
ā Drew Sanocki (@drewsanocki)
5:09 PM ⢠Mar 10, 2024
The brand world today revolves around audience, and thereās a number of ways to engage with it and harness it to your needs, on every scale.
On Instagram, simple aesthetic versions of normal products used to dominate, then last year more avante garde āshockingā versions of products became the norm, and now we are in the year of multi-function.
My video here: https://www.instagram.com/p/C4GRYX2RQnk/
Any founder who has a product that can be used in multiple ways and is ripe for content creation can break the mold into accessing audience. By telling their story again and again in video, viral winners can bypass the traffic and notoriety of established players in their industry in a matter of weeks.
Examples:
Cointel - make an eye-catching bag that turns into a jacket. Show it creatively. Repeat in perpetuity.
| YOUTUBE UNIVERSITY
Growing Profitability ft Mark Ritz of Carnivore Snax
| TOGETHER WITH SARAL
š¤ Are you (unknowingly) building your home on rented land?
Building a brand means gaining trust. We buy from large brands as we trust that they will keep their promises.
Yet, too many ecommerce brands are heavily relying on paid media to grow. Thatās fine to get started, but as you scale you need to build a marketing moat around your business.
You need to own your marketing. Not pay Zuck for rented ad-space. Never build a house on rented land.
One great way to diversify your marketing is to build a community of influencers that canāt stop talking about you. But influencers are a black box.
You donāt know where to start, what to do, which software to use?
That is where SARAL comes in.
Theyāve taken a system that used to work for their agency clients, and turned it into guided āassistant-likeā software that any brand can use to:
Find and automate outreach to influencers
Ship products, manage relationships, and build community
Track affiliate performance and send payments
SARAL has everything youād need for influencer partnerships built-into one tool. You donāt have to pay for a separate affiliate app, a separate discovery tool, a separate outreach platform, etc.
Theyāre offering an exclusive 14-day free trial for W6 readers: Claim your trial here ā
Alternatively, get a demo here.
| QUICK SHOTS
Khaled B: We combined Sendlane's 'tag' strategy with the hype around Oscars to almost double click rates and increase campaign revenue by 15%.
@codyplof: 6 months ago, our growth felt like it slowed to a halt, customer acquisition was down and we came close to our first down month. I was ready to quit. Fast forward to today, we're adding thousands of new customers a day, and growing almost too fast. Here are 5 ways we're doing it:
Taylor Holiday: The eCommerce budgeting and forecasting cheat sheet.
@BlackLabelAdvsr: Amazon Private Label success is just boring consistency applied to the 20% of stuff that matters. Thatās the secret sauce.
Cory Dobbin: Is TikTok about to be banned? A bill proposing a ban is currently on the table following a 50-0 committee vote. The U.S. is cracking down on the app due to concerns over its Chinese ownership and potential national security threats. Here's what you need to know š
| HERE FOR THE MEMES
| AND IN OTHER NEWSā¦
| GET LINKED
š¦ End of an era - today we closed our 50,000 sqft fulfillment center after 9 years. š¦
This is the conclusion of a two year project to outsource all our fulfillment and manufacturing, which will save us over $1M per year.
This facility was processing several thousand D2C orders per day, and we manufactured 20 different SKUs of Natural Dog Company products - millions of units over the years.
We outsourced manufacturing in 2022, and then finally the fulfillment to a 3PL in Q4 2023.
ā How has it gone?
Honestly - it's a huge relief.
The responsibility for operating a building is not small. At the peak we had 25+ people. I got calls about break-ins, literal dumpster fires, HR incidents, and more. All of that brain damage doesn't show up in the financial model.
But what does show up in the financial statements is undeniable.
A 3PL could do almost everything cheaper that we could - lower rent, less headcount per order, better carrier rates.
And since fulfillment was their business, a 3PL could deliver things I was not willing to undertake - 7 days/wk operation, multiple nodes, and investment in automation (shout out ShipHero).
šµ Savings Breakdownā¦
| YOUāRE HIRED
Brand
š Digital Marketing Manager | Ecommerce (Wipertech)
CMO / Director of Growth & Ecommerce (Super Speciosa)
Brand Manager (ResBiotic)
Senior Media Buyer (Bryan Anthonys)
Wholesale Account Exec (Bryan Anthonys)
E-commerce Manager (Glade Optics)
SaaS
Senior Media Buyer (Remotely Talents)
Agency
š Paid Social Ads Editor (Creative Launch)
Got a job you want us to list? Let us know.
| THE OUTRO
That wraps this one up folks. Consider yourself fully entrenched in the āknowā.
Adios! āļø